SHIPPING, EXCHANGES AND RETURNS
Once we receive your order FURIAWESTERNWEAR® will send you a tracking number, the delivery period of your order will be from two to five working days after you receive your tracking number. FURIAWESTERNWEAR® is committed to its customers, any external situation that delays the delivery we will be following up with you to keep you informed of the status of your order.
We want you to be completely satisfied with every product you purchase from FURIAWESTERNWEAR®. If for any reason you are not satisfied with your purchase, we will accept the exchange of your product under the following conditions:
All products must be in perfect condition (original packaging, unworn, unscratched and with all its accessories).
To make any change of size, you must request it within the first 5 days from the day you received your package, such change can be for the same model or a different model of equal or greater cost than the initial, paying the corresponding difference.
FURIAWESTERNWEAR® will absorb only one change at no cost when it is a size change, the necessary observations will be made so that the customer can have the correct size and not generate several shipments.
In changes due to defects, FURIAWESTERNWEAR® will absorb the cost of the package regardless of the amount of the purchase.
For each exchange or return must be sent photographs showing the top and bottom of the shoe, if it is a change by defect should highlight it in the picture you send, when FURIAWESTERNWEAR® has the evidence in your email [email protected], then the situation will be evaluated by the administration of the online store.
The prices published on the site https: //furiawesternwear.com may vary according to the sales channel and promotions.
DISTRIBUTION AND STOCK OF THE PRODUCT
Distribution: We have deliveries to all United States of America with an estimated time of 2 to 5 business days. There are different shipping rates depending on the length of the box: length, width and height, as well as the total weight of the box in which the products were packed, the destination to be delivered is also important to consider. We only make two delivery attempts, in case of unsuccessful delivery due to external issues to FURIAWESTERNWEAR®, it will be necessary to make the payment of the shipment in full to arrange another delivery, the second shipment is charged without exception for promotion or any other reason.
Existence of the product: All the products that you see in our page we have them, there may be exceptions that will always happen because there is a lot of demand, but we try to keep our products in stock according to the products on offer.
RETURNS AND EXCHANGES
Did you change your mind about your purchase? You have 5 working days to return the product to our offices. You must notify us at the email: [email protected], you must send us to this email the guide and we track the product, once received, we will proceed to the return or exchange, in this case FURIAWESTERNWEAR® is responsible for shipping. From a second exchange request, the customer must absorb the shipping costs.
Keep the labels, invoices, original packaging and return the product in perfect condition. Do not mistreat the product, test it on clean surfaces and make sure not to damage it. It is very important that you take into account these recommendations, because if the product shows signs of use or mistreatment the return will not proceed and the product will be resent to you.
Most of the products in FURIAWESTERNWEAR®, have a guarantee of only 5 working days to make any kind of clarification about the product.
- Credit Card
- Debit Card